Refund Policy
1. Refund Eligibility
We offer a 24-hour money-back guarantee on all our subscriptions. To be eligible for a refund:
- Request must be made within 24 hours of purchase
- Account must not have violated our terms of service
- Service issues must be reported to support first
2. Refund Process
To request a refund:
- Contact our support team via email or WhatsApp
- Provide your order number and reason for refund
- Allow up to 5-7 business days for processing
3. Non-Refundable Items
The following are not eligible for refund:
- Purchases older than 24 hours
- Accounts that have violated our terms
- Reseller credits
- Custom packages
4. Payment Method
Refunds will be processed to the original payment method used for the purchase. Processing times may vary depending on your payment provider.
5. Contact Information
For refund requests or questions about our refund policy, please contact us:
- Email: Iptvshownow@gmail.com
- WhatsApp: +33 745 529 334